Frequently Asked Questions
We understand that at times messages might no be easy to catch and there is a need for tailored options to resolve the debt. Please find here the most frequently asked questions.
Frequently Asked Questions
We understand that at times messages might no be easy to catch and there is a need for tailored options to resolve the debt. Please find here the most frequently asked questions.
We understand that at times messages might no be easy to catch and there is a need for tailored options to resolve the debt. Please find here the most frequently asked questions.
Why have I received a communication from your company?
If you have received something from us it may be related to an unpaid invoice and/or service. Please log on to your self-service portal by following the link in the emails and sms you have received for further information. Or call/email our team here.
How do I make payments?
How long does my payment take to clear?
What happens if I fail to make my payment on the due date?
I can´t repay the full amount of my balance - What options do I have?
I have missed more than one payment date - How can I catch up?
Why was I contacted by a debt collection company?
Could I to talk to someone about my special financial circumstances?
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